BunZo Foods and Beverages Pvt. Ltd. ("BunZo," "we," "our," or "us") values the trust you place in us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, mobile app, or visit our outlets. It also outlines your rights under applicable privacy laws, including India’s Digital Personal Data Protection Act (DPDP) 2023 and, where applicable, the General Data Protection Regulation (GDPR).
This Privacy Policy applies to all visitors, customers, vendors, partners, and users interacting with BunZo’s digital and physical services. By accessing or using our services, you agree to the practices described herein.
At BunZo Foods and Beverages Pvt Ltd, we believe that every meal should be an adventure. Nestled in the vibrant heart of Dwarka, Delhi, our fast food outlet is on a mission to redefine subs for India. With our unique submarine sandwiches—affectionately known as BunZo—we invite you to embark on a culinary journey that merges traditional flavours with innovative twists.
But while we're serving up deliciousness with fresh buns and bold ingredients, your privacy remains our top priority. In today’s digital age, understanding how we handle your information is essential. Join us as we explore our commitment to safeguarding your data while you enjoy the best sandwiches in India!
At BunZo, we prioritize your experience while ensuring transparency about the data we gather. We collect both personal and non-personal information to serve you better. Here's a breakdown of the types of data we collect and when/how we collect it:
1. Personal information: This includes your name, email address, phone number, and any other information you provide when filling out our feedback forms or placing an online order.
2. Non-personal information: This includes data such as your IP address, browser type, and device information, which we collect through cookies and other tracking technologies when you visit our website or use our mobile app.
3. We collect this information when you voluntarily provide it to us, such as when you submit a feedback form or place an online order. We also collect data through cookies and other tracking technologies when you visit our website or use our mobile app.
4. We may also collect information from third-party sources, such as social media platforms, if you choose to connect with us through those channels.
5. We do not collect any sensitive personal information such as credit card numbers or bank account details.
Personal data may include your name, email address, phone number, and delivery details when placing an order or signing up for our newsletter. This helps us fulfil orders efficiently and keep you updated on promotions.
Non-personal data encompasses general usage patterns like device type, browser settings, and page interactions on our website. This information is vital for enhancing user experience and optimizing our services.
We obtain this data through various channels such as online order forms, feedback surveys after a meal, or even during promotional events at our outlet in Dwarka. Your insights help shape the future of BunZo’s offerings!
At BunZo Foods and Beverages Pvt Ltd, we value your privacy while ensuring exceptional service. The information you provide helps us enhance customer support. When you reach out with questions or concerns, your details allow us to address them swiftly.
1. Order fulfilment: We use your personal information to process and fulfil your orders, including delivering your food to the right address.
2. Customer service: Your personal and non-personal data helps us respond to your inquiries and provide you with the best possible service.
3. Marketing: With your consent, we use your personal information to send you promotional emails or text messages about our latest offers and products.
4. Analytics: We use your non-personal data to analyse website traffic, improve user experience, and optimize our services.
5. Third-party services: We may share your information with third-party service providers to perform certain tasks on our behalf, such as processing payments or delivering orders. We ensure that these service providers adhere to our privacy and security standards.
6. Public Interest: We may process your information when it is in the public interest, such as for research or statistical purposes.
For order fulfilment, accurate data ensures that your delicious sandwiches arrive fresh and on time. We take pride in our speedy service, and collecting key information supports this promise.
Marketing plays a vital role in sharing what’s new at BunZo India. Your preferences guide our promotions and updates about menu innovations like desi subs or seasonal specials.
Analytics is another area where your data shines. By understanding trends and customer behaviour, we can continuously refine the BunZo experience for everyone craving the best sandwiches in India. Every interaction matters as we strive to innovate within the Indian fast food landscape!
At BunZo Foods and Beverages Pvt Ltd, we prioritize your privacy rights. Our data processing practices are rooted in a solid legal framework designed to protect you.
1. Consent: When you voluntarily provide your personal information, you consent to our processing of it for the purposes outlined in this privacy policy.
2. Contract Necessity: We rely on this legal basis when we need to process your data to fulfil an order or provide a requested service, such as responding to a customer inquiry.
3. Legitimate Interest: We may process your data based on our legitimate interest, such as using your non-personal data to improve our services and enhance user experience.
4. Compliance with Laws: We may process your information when legally required to do so, such as responding to a government request or court order.
5. Protecting Vital Interests: We may process your information when necessary to protect your vital interests or those of another person, such as in the case of a medical emergency.
6. Public Interest: We may process your information when it is in the public interest, such as for research or statistical purposes.
Consent is key. When you share personal information with us, whether through our online orders or feedback forms, it’s because you've willingly chosen to do so. We make sure you're aware of how this data will be used.
Contract necessity also plays a vital role in our operations. To fulfil your sandwich cravings efficiently, we rely on specific details that enable us to deliver the best service possible. Legitimate interest is another legal basis for processing your data. By analysing trends and user behaviour, we can continuously improve our services and offer new and exciting menu items.
Additionally, legitimate interest serves as another basis for processing your information. This allows us to enhance our offerings and improve customer experiences while ensuring that all measures are taken to respect your privacy preferences throughout this journey with BunZo India.
At BunZo Foods and Beverages Pvt Ltd, we prioritize your privacy. We want you to feel secure while enjoying our delicious submarine sandwiches.
1. Third-Party Partners: We may share your information with our trusted third-party partners to provide services on our behalf, such as processing payments or delivering orders. These partners are contractually obligated to protect your information and adhere to our privacy and security standards.
2. Delivery Platforms: When you place an order through a third-party delivery platform, such as Swiggy or Zomato, we may share your information with them to fulfil your order and ensure timely delivery. These platforms have their own privacy policies, and we encourage you to review them before placing an order.
3. Analytics Tools: We may use analytics tools to collect and analyse non-personal data to improve our services and enhance user experience. These tools do not collect personal information and are used solely for statistical purposes.
4. No Sale of Personal Data: We do not sell your personal data to any third parties.
5. Legal Requirements: We may share your information when legally required to do so, such as responding to a government request or court order.
6. Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your information, as well as any choices you may have regarding your information
We do partner with third-party services that help us enhance your experience. These include delivery platforms and analytics tools that assist in smooth order processing and improving our menu offerings.
Rest assured, we never sell your personal data to any outside entities. Your trust is essential as we navigate the world of fast food innovation together.
When you share information with us, it’s used solely for enhancing service efficiency or marketing relevant updates about BunZo India. Our focus remains on serving the best sandwiches in India without compromising your privacy rights.
At BunZo Foods and Beverages Pvt Ltd, we prioritize the safety of your information. Our data storage practices are designed to keep your personal details secure.
We utilize cloud-based solutions that comply with industry standards. This ensures scalability and reliability while safeguarding sensitive data. We also implement technical and organizational measures to protect your information from unauthorized access, alteration, or destruction. These measures include firewalls, encryption, and regular security audits. We also limit access to personal information to our employees and trusted third-party partners who need to know the information to perform their specific job duties. All employees and partners are required to adhere to strict confidentiality agreements. We also continuously monitor our systems and review our security practices to ensure that we are always up-to-date with the latest security protocols. In the event of a data breach, we will notify you as soon as possible and take immediate action to mitigate any potential harm. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. It is essential to keep your login credentials confidential and to log out of your account when using a shared or public device.
Our technical measures include encryption protocols during transmission and at rest. Regular security audits help us identify potential vulnerabilities swiftly.
Moreover, we implement organizational safeguards by training our team on privacy policies. Employees understand their responsibility in protecting customer data against unauthorized access.
By combining state-of-the-art technology with rigorous internal processes, we strive to create a safe environment for all users interacting with BunZo India online. Your trust is essential as we continue our journey in redefining fast food in India.
At BunZo, we value your experience. To enhance it further, we use cookies and tracking technologies on our website. These small data files help us remember your preferences and improve your visits.
Cookies allow us to understand how you interact with our site. They gather insights about what interests you most, whether that’s discovering new items from the Bunzo menu or exploring desi subs’ flavours. With this information, we can tailor content just for you. We also use cookies to remember your login credentials for faster checkouts. Additionally, we use them to track your order history and reward you with loyalty points.
Web beacons also play a crucial role in our strategy. They enable us to track user activity across different pages, ensuring a seamless browsing experience as you explore the best sandwiches in India. We also use them to track the effectiveness of our marketing campaigns and understand user behaviour on our website. You can choose to disable cookies in your browser settings, but please note that this may affect your experience on our website.
You have control over these settings too! Adjusting cookie preferences is easy; simply modify your browser settings according to what feels right for you while enjoying all that BunZo has to offer.
At BunZo, we prioritize your rights regarding your personal information. You have the right to access the data we hold about you. This means you can request details on how and why we collect and use your information.
If any of your information is incorrect or outdated, you can easily ask us to correct it. We strive for accuracy in every detail. However, if you believe that any data we hold is incorrect, please let us know so that we can make the necessary changes. We also understand that you may want to delete your information from our database. You have the right to request deletion of your data, and we will comply with your request unless we have a legitimate business reason to retain it.
You also have the option to delete your data from our records if you choose. Your preferences matter, and you can opt-out of marketing communications at any time.
Withdrawing consent for data processing is straightforward too. Just reach out to us, and we'll handle it promptly. Your choices shape how we interact with you in this digital age, ensuring a transparent relationship between BunZo India and our valued patrons.
At BunZo Foods and Beverages Pvt Ltd, we prioritize the safety of our young customers. We are committed to protecting children's privacy online. Therefore, we do not knowingly collect or store any personal information from children under the age of 18 without valid consent.
We do not knowingly collect personal information from individuals under 18 years of age. If a parent or guardian becomes aware that their child has provided us with personal data, they can contact us for assistance. We will delete the information from our servers as soon as we receive the request. BunZo is committed to ensuring that children's privacy is protected. We strive to create a safe and secure browsing experience for all of our customers, regardless of age.
In such cases, we will take steps to delete any information associated with that child’s account promptly. It's essential for parents to monitor their children’s online activities and guide them on safe internet practices. Information Security At Bunzo, we take the security of your personal information seriously. We use reasonable measures to ensure that any data we collect from you is safeguarded from unauthorized access, disclosure, alteration, or destruction. We have implemented various security protocols to protect the confidentiality of your personal information. These include secure socket layer (SSL) encryption, firewalls, and other security measures.
Our goal is to ensure a secure environment while delivering the best subs in India without compromising anyone's privacy rights. However, please note that while we take reasonable steps to secure your personal information, no method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
BunZo Foods and Beverages Pvt Ltd recognizes the importance of a comprehensive online experience. Our website may contain links to third-party sites that offer additional resources or services.
While we strive to ensure our partners align with our values, we cannot guarantee their content or privacy practices. Once you leave BunZo’s site, we are not responsible for any data collection or usage on these external platforms. Please review their privacy policies before sharing your personal information. We want you to have a safe and secure browsing experience on our website and beyond.
It's essential to review the privacy policies of any third-party websites you visit. They may have different standards and procedures concerning personal information. Changes to the Privacy Policy At BunZo Foods and Beverages Pvt Ltd, we reserve the right to amend this policy at any time. We will notify you of any significant changes by updating this page. Therefore, we encourage you to review this page regularly to stay informed about our policies and practices.
Your safety is paramount, but awareness is key when navigating beyond our realms. Always proceed with caution when interacting with unfamiliar sites linked from ours.
At BunZo Foods and Beverages Pvt Ltd, we understand that privacy policies must evolve with changing regulations and user expectations. Therefore, we may update our policy periodically to reflect these changes or enhancements in our practices.
When updates are made, they will be clearly communicated on our website. We aim for transparency; thus, each revision will include the date of modification so you can easily track any alterations.
We encourage users to regularly review the policy to stay informed about how your information is protected. Your trust is paramount, and keeping you updated helps maintain that relationship.
If significant changes occur—such as data collection methods or usage—we'll notify users directly through email or a prominent notice on our site. This way, you're always aware of how your personal data is managed while enjoying the best sandwiches in India from BunZo.
At BunZo Foods and Beverages Pvt Ltd, we prioritize your privacy as much as we value the delicious submarine sandwiches crafted for you. If you have any questions or concerns about our privacy practices, feel free to reach out.
You can use the following contact details: Email: info@bunzo.co.in Phone: +918860663434 Address: 148A, Ground Floor. Palam Extension, Dwarka Sector -7. Ramphal Chowk, New Delhi - 110077
For those who prefer a more personal touch, visit us directly at our fast food outlet (Office cum Main Outlet) located in Dwarka Sector-7, Delhi 110077. Your feedback is essential to us; it helps shape not only our menu but also how we protect your information. We are here to ensure that your experience with BunZo is nothing short of delightful and secure.